Open Opportunity - SwiftSel Swift Able - Process Enablement Services

Better optomization for your sales & marketing processes. Our Process Enablement Services are designed so that we can help your group to better sell, as you apply yourselves to this, & therefore you can compete better, in a more repeatable manner. You can use only as much of our total core service modules as you require. Currently, we have a number of core services, under our SwiftSel branding.

Many businesses, today, are wondering in these more challenging economic times, how to cut costs, & know who to target to sell to. They just want to know how to better maintain, let alone ramp up, & grow sales & marketing, in a more sustainable manner.

There is always a need to better market to new customers, in incrementally cost effective manners, to avoid stalling out, in your market drive. Even in good times, churn of customers, competitive issues, & market replenishment, among other things, are always an issue.

We have a number of core service module offerings, that are tightly integrated, & can help you & your team either on an out-sourced basis, or via a number of enabling features, on an in-sourced capability basis, meaning that we can help you to grow the skills, & capabilities, to better go the distance.

For instance, if, as we have found, that list decays by 30% per quarter, then, customer list, is not immune to people, including your precious business contacts, moving on, for whatever reason. Perhaps, they are promoted, or laid off, or replaced, for any of a number of reasons. And, your competitors might just not be asleep at the office. Competitive challenges, are always a key market driver, for increased sales & marketing actions. Therefore, working business relationships, & the ongoing revenue & goodwill, that comes from them, can be materially affected, by competitive & churn issues. The only cure for this, that we know of, is constant marketing, for any healthy company.

Market replenishment (think finding new customers, when old ones or contacts at them, move on) is thought by many sales & marketing leaders, to be only about growing a business. They see down markets, & assume, that the business cannot be grown. This is a self-deceptive misperception, in our opinion. So-called "known facts" are not always true.

In reality, market replenishment is really about even just maintaining current position, especially in the current economic climate, let alone growing your markets. Growing a business implies, that, you have held position. Today, this is not always the case. However, this can very much be a matter of corporate health & survival.

If people move on, for whatever reason, all the time, then, to hold market position, new customers must be found, all the time, for sales & marketing to be successful. Any sales or marketing leader, that is successful, knows this, clearly.

It's a numbers game. Therefore, a well run marketing machine, is better then no marketing machine, usually. Very few businesses are lucky enough to just have a captive market, that always needs to just buy more from such a group.

This means that, for most groups, market campaigns, of whatever sort works for your business, must be constantly run, even just to stay in the business. There is a need to keep your market momentum, & show customers, & potential customers, that, you are continuing, to serve their needs.

An important element of any such marketing campaign, is the ability to find new, active, "real" potential prospects, that the company can actually aim its sell cycle at. However, for many groups, this can be somewhat daunting. There is complexity to this.

Certainly, there can be confusion on the best way to go, for new business development. However, unifying your sales & marketing assets, into a more coordinated, coherent, intelligent & prepared, critical mass, & then being able to deploy that critical mass, in a strategic, economical way, to more likely elements of your targeted market, surely couldn't hurt. Done right, this could likely be of some big help.

Our speciality is, strictly, in the Business-To-Business, (B-2-B), realm. We have seen a need to better enable companies, to deal with such things, from within.

Having sufficient market understanding, can also be an issue. Finding the means to test what works.

Analysis of your marketing & sales operations, is not limited to, but, can include:

• Advanced Forecasting Algorythms - So, You Can Better Understand Your Markets.
• Customer Feedback Analysis
• Pre & Post Sales Analysis
• And, Predictive Analytics
• And, A Variety Of Other Analytical Models.

The aforementioned issues just previous above, can be really tough issues, to deal with, especially if you don't have skilled personnel that can do these things, efficiently.

And, issues from event planning, to telephony (SIP) even up to & including full-scale call center technologies, & even having intelligent coverage via remote rep's, & other required remote virtual personnel, can all be issues.

Therefore, we are now introducing SwiftSel Swift Able Process Enablement Services. This is a band of inter-supporting core service modules, involving all these things & more, designed, to better enable the sell cycle processes, of sales & marketing groups. We've seen the need, to help serious groups, especially, in complex, hyper-competitive fields, to better bolster, their market positioning, & therefore, be more able to stand their ground, & compete, as result. There are a number of services, & facits, to this.

For instance, groups, currently lacking the sophistication, to take call centers, (in-bound & especially outbound), as well as technical & process help desks, & turn them instead into potential profit centers, we now have enabling services of our core service modules. Essentially, we do what it takes, within the confines of our core service module capabilities, & their requirements, to get your Enterprise, to a level of acceptability that you specify.

What if you had a better means to obtain new prospects? What if you wrapped your intellectual property, into new support & other billable processes, thereby showing your customers yet another reason to stay with your group? How about new means to not only support your clients, but, gain better understanding of the field being supported, using advanced means to deal with knowledge capture, (not data capture, knowledge capture).

This can involve, knowledge enrichment, including training, & business intelligence capabilities. You might require telephony, or advanced Workflow, to keep business processes on track, or CRM capabilities to keep up with your customers' needs & requirements. There could be just a little or a lot of things, that in specific cases, might be quite enabling. We provide these options, in a one-stop shopping set of deliverables.

For example, for some groups, we may have to either train & then manage their internal people, or provide remote out-sourced additional capabilities, to add to your overall strategy, either as Lead Demand Generation resources, or even as additional Virtual Sales Rep's, for (c) Intelligent Coverage. In other groups, a variety of cost justifiable technologies, might be necessary.

There are a lot of things that can help a business to sell. The point is to get just the offerings modules of what you need, & cost effectively.

Where ever possible, to keep costs reasonable, for regular businesses, we utilize Enterprise Grade Open Source standards based technologies, so as to better enable our clients. In this way, companies, that could likely not afford the licensing for some of these kinds of advanced technologies, have a chance to shine, & likely be better enabled. Today, whether a small group, or a department of larger Enterprise, pockets of various depths are being more tightly controlled.

CFO's are looking for every bit of cost cutting they can get these days. Open Source source brings a wealth of possibilities.

Possibly, you need a help desk to allow your internal people to better deal with technology or other things. Maybe the help desk is a means of supporting customers, either for a fee, or as a means of differentiation among your competitors, so that you can gain even more respect, & sell more. Perhaps, this is a means to poll & gain the advice of your trading partners, thereby cutting a lot of costs off your R&D cycle, sales operations, or other things. In any of these cases, we can either out source the entire help desk process for you, or provide you with just enough enablement to make this much more doable & valueable on your part.

What if you need CRM to support customer interactions for your sales, marketing & technical personnel. We can enable that. However, we can also enable, your tracking projects, dealing with project costing, & even after that tieing your people & applications together, where ever, & when ever they might be needing to be in contact, with the Enterprise, & the customers, that, serve. Imagine that.

Maybe, as result, instead, you need telephony to enable remote, or even completely mobile agents, with enough compliance based empowerment, to allow for serious capabilities, where ever their people are, to help & keep customers.

The need to unify support, & cost contain essential marketing & sales, technical & other remote workers, can be high. Further, perhaps, the need, is great enough to be felt & needed, to stop working on band aid solutions, for support for technical or even Enterprise wide product concerns, & either via near shore off-sourcing, or capabilities transfer, to allow for this.

Some businesses, are even smart enough in these more challenging economic times, to wrap their vital intellectual property, & use managed services, via web & support centers, to allow for whole new kinds of services, that offer a competitive edge, where previously there was just expense. Imagine call in chargeable service for end users, to allow for advice from a pro, on sports, like golf, or other things. Think of a manufacturer, that opens a consulting service, for it's customers, & differentiates, why in a difficult market, that they are better, while gaining incremental revenues. What if a distributor, opens a clinic for it's VAR's on implementations, or how to better sell into complex markets.

Any expertise, that can be wrapped in a service, also has the potential to be wrapped in remote expert technologies, that hold the potential, with some serious thought, to power incremental revenues that previously you may not have imagined. Imagine new next generation company services, where previously you didn't even recognize a service being possible. It was just part of the package. Sometimes with some arm's length, objective help, new opportunities, can actually be recognized.

Perhaps, you may even need to ramp up infrastructure & bandwidth while cutting costs, while not sacrificing capabilities, or applications delivery reliability. Together with our partners, we can deal with even this, in many geographic areas, as well.

At ADSC Open Opportunity, we can support all these things, with our SwiftSel Swift Able capabilities. Our base SwiftSel methodologies, have stood the test of decades of fieldhardened experience, for serious technology companies, throughout North America, & elsewhere throughout the world.

Among our services & offerings internally & with our partners are:

• Facilitation Of Complete Redesigns of Sell Cycles With The Corporate Client
  
• Lead Demand Generation, Tech Support & Customer Service & Sales Training & Enablement Services.
• Custom Enumerated List Provisioning
• Serious Sales & Marketing Oriented Data Analysis to better target & cut costs.
  
• Implementation Services For existing or new CRM & Workflow systems.
• Telephony Including SIP to enable local & remote workers.
• Project Scheduling & Cost Containment Technologies
• Infrastructure Assessments & Enrichment.
• And, much much more...

Our SwiftSel Swift Able Process Enablement Services, can go the distance & deal with complete turn-key solutions, that can either lighten a technical or sales & marketing load, or provide complete out-sourced solutions. From the necessary SwiftSel training to allow outbound, inbound, & technical support capabilities, to an overall delivered turnkey solution, which just makes this happen, this is what we can do.

Therefore, our tested & tried & true SwiftSel methodologies, that have helped many businesses, for decades, in the extremely demanding high technology field, from small startups, to large groups, & everything in between, & these new additional enabling services & other core offerings, can then better enable your Enterprise, & give you this kind of process advantage.

And, for any such business area, getting things into shape, for this kind of thing, can quite often be a real process. With ADSC SwiftSel Swift Able - Process Enablement Services, we can help you to better power & enable such a process, to help you better stand, & even where possible improve your market ground. And, this can help to make this process, much easier.